Who Operates Muvexariq™
How We Handle Personal Information
This Privacy Policy explains how Shenzhen Xishangyan Trading Co., Ltd., operating the Muvexariq™ website, may collect, use, process, disclose and retain personal information when you browse our store, place an order, communicate with us or otherwise interact with our online services.
We believe privacy information should be understandable. This policy is intended to explain what information may be involved, why it may be needed and what choices may be available to you.
Personal Information Connected With Your Shopping Experience
The information we collect depends on how you interact with Muvexariq™. We do not necessarily collect every category listed below from every customer.
Your name, email address, phone number, billing address, shipping address and related contact details.
Products purchased, order number, order value, shipping details, returns, refunds, exchanges and other transaction-related information.
Payment method, transaction status, payment confirmation and information needed by authorized payment processors to complete the transaction.
If account functionality is available, this may include account identifiers, preferences, saved settings and related account information.
Information you provide when contacting us about an order, return, refund, product question, customer service matter or other request.
Browser type, device type, IP address, network information, operating system, technical identifiers and similar information.
Information about how you interact with the store, such as pages viewed, products considered, cart activity and navigation behavior.
Where Personal Information May Come From
Personal information may be collected from several sources depending on your interaction with our store.
- Directly from you when you place an order or contact customer service.
- Automatically through website technology, cookies and similar technologies.
- From payment processors involved in completing your transaction.
- From shipping and fulfillment providers involved in delivering your order.
- From ecommerce, hosting, analytics or fraud-prevention providers.
- From other third parties where permitted by applicable law.
Why We Process Personal Information
To receive, verify, process and fulfill purchases made through Muvexariq™.
To prepare shipments, communicate shipping information, provide tracking and coordinate delivery.
To review and process eligible returns, refunds, exchanges and order-related resolutions.
To respond to product questions, order concerns, delivery issues and other customer requests.
To understand store usage, improve website functionality, evaluate customer experience and maintain our online services.
To detect suspicious activity, protect transactions, prevent misuse and maintain website security.
To comply with applicable laws, lawful requests, regulatory obligations, legal proceedings and enforcement of our policies.
Promotional Messages and Preferences
Where permitted by applicable law, we may use contact information to send marketing, product updates, promotional communications or other messages relating to Muvexariq™.
You may choose to stop receiving promotional email communications using the unsubscribe mechanism included in those messages or by contacting us.
Technology Used to Operate the Store
Our website may use cookies and similar technologies to support functions such as shopping carts, checkout, store preferences, analytics, performance measurement and fraud prevention.
Depending on your location and applicable law, certain cookies or similar technologies may also support marketing or advertising functions.
Your browser or device may provide controls that allow you to manage certain cookie settings. Disabling necessary technologies may affect some features of the website.
Service Providers and Business Partners
We may provide personal information to service providers when reasonably necessary to operate the store and complete services requested by customers.
- Ecommerce and website hosting providers
- Payment processors and payment service providers
- Shipping, logistics and fulfillment providers
- Customer support service providers
- Cloud storage and information technology providers
- Analytics, security and fraud-prevention providers
- Marketing service providers where permitted by law
These providers may receive only the information reasonably necessary for the services they perform, subject to their own legal and contractual obligations.
Relationship With Shopify
Our online store is operated using Shopify ecommerce technology. Shopify may process information relating to your access to, interaction with and use of the store in order to provide ecommerce infrastructure and related services.
Information submitted through the store may therefore be transmitted to Shopify and other authorized service providers where reasonably necessary to provide checkout, transaction processing and other store functionality.
Shopify may process certain information independently according to its own privacy obligations and policies.
How Payment Details Are Handled
Payments are processed through the payment services made available during checkout.
Sensitive card information is handled by applicable payment processors and financial service providers as part of the payment transaction.
Other Circumstances Where Information May Be Disclosed
Personal information may also be disclosed where reasonably necessary in connection with:
- Compliance with applicable law or valid legal process
- Requests from authorized government or regulatory authorities
- Protection of our customers, business, rights or property
- Investigation of suspected fraud or unlawful activity
- Enforcement of our Terms of Service or other policies
- A merger, restructuring, sale, acquisition or similar business transaction
Protecting Personal Information
We use reasonable administrative, technical and organizational measures intended to protect personal information against unauthorized access, misuse, alteration or disclosure.
However, no internet transmission, digital storage method or security system can be guaranteed to be completely secure in every circumstance.
Customers should avoid sending highly sensitive information through unsecured communication channels.
How Long Information May Be Retained
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or as required for legitimate business and legal obligations.
Retention periods may depend on factors such as:
- Whether an order or customer service matter remains active
- Accounting, tax and transaction record requirements
- Return, refund or payment dispute periods
- Fraud-prevention and security needs
- Applicable legal or regulatory obligations
- Resolution of disputes and enforcement of agreements
Our Store Is Not Directed to Children
Muvexariq™ is not intended to be used independently by children who are below the age at which they may legally consent to the processing of personal information in their jurisdiction.
We do not knowingly seek to collect personal information from children in circumstances where parental or guardian authorization would be required.
A parent or guardian who believes a child has provided personal information may contact us using the information below.
Rights May Vary Depending on Where You Live
Depending on applicable privacy law and your place of residence, you may have one or more rights relating to personal information we maintain about you.
You may have the right to request information about personal information we maintain or process about you.
You may have the right to ask us to correct inaccurate personal information.
You may have the right to request deletion of certain personal information, subject to legal exceptions.
In some jurisdictions, you may have the right to receive certain personal information in a portable format.
You may have rights to object to or request limitations on certain processing activities where applicable.
Where processing is based on consent, you may have the right to withdraw that consent.
Targeted Advertising, Sale or Sharing Rights
Depending on where you live, applicable privacy law may provide rights relating to targeted advertising or activities legally defined as the “sale” or “sharing” of personal information.
Where such rights apply to our practices, you may contact us at service@muvexariq.com to submit an applicable privacy request.
We may need to verify your identity before completing certain privacy requests, as permitted or required by law.
Additional Rights Where Applicable
Customers located in the European Economic Area or United Kingdom may have additional rights under applicable data protection law.
- Request access to personal information
- Request correction of inaccurate information
- Request deletion where legally available
- Request restriction of certain processing
- Object to certain processing activities
- Withdraw consent where consent is the processing basis
- Request data portability in applicable circumstances
These rights may be subject to legal exceptions and verification requirements.
Information May Be Processed Outside Your Country
Muvexariq™ serves customers through international ecommerce and service-provider infrastructure.
As a result, personal information may be stored, transferred or processed in countries other than the country where you live.
Where applicable law requires specific protections for international transfers, recognized legal mechanisms or contractual protections may be used where appropriate.
Other Websites and Platforms
Some services used in connection with the store may be operated independently by third parties.
Their privacy practices are governed by their own policies and legal obligations.
We encourage customers to review the privacy information provided by third-party services when interacting directly with those services.
Questions or Complaints About Your Information
If you have concerns about how personal information has been handled by Muvexariq™, please contact us so we can review the matter.
Depending on where you live, you may also have the right to raise a complaint with an appropriate privacy or data-protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy when necessary to reflect changes to our business practices, services, technology or legal requirements.
The updated version will be published on our website, and the revision date will be changed accordingly.
September 30, 2026
Contact Us About Privacy
If you have questions about this Privacy Policy, our privacy practices or a request concerning your personal information, please contact us.
service@muvexariq.com
+86 187 7549 0927
Daily, 07:00–22:00
Shenzhen Xishangyan Trading Co., Ltd.
Room 1116, Building 2, Tianran Huigu Industrial Park, No. 18-2 Yanhe Road, Anliang Community, Yuanshan Subdistrict, Longgang District, Shenzhen, Guangdong, China
Privacy Should Be Understandable
Muvexariq™ aims to use personal information only where reasonably necessary to operate the store, fulfill orders, support customers, maintain security and improve our services.
Legal Company Name:
Shenzhen Xishangyan Trading Co., Ltd.
Business Address:
Room 1116, Building 2, Tianran Huigu Industrial Park, No. 18-2 Yanhe Road, Anliang Community, Yuanshan Subdistrict, Longgang District, Shenzhen, Guangdong, China
Customer Support Email:
service@muvexariq.com
Customer Service Phone:
+86 187 7549 0927
Customer Service Hours:
Daily, 07:00–22:00
Muvexariq™ is owned and operated by Shenzhen Xishangyan Trading Co., Ltd.