Company Information
Who Operates Muvexariq™
Brand Name
Muvexariq™
Legal Company Name
Shenzhen Xishangyan Trading Co., Ltd.
Business Address
Room 1116, Building 2, Tianran Huigu Industrial Park,
No. 18-2 Yanhe Road, Anliang Community,
Yuanshan Subdistrict, Longgang District,
Shenzhen, Guangdong, China
Customer Support Email
service@muvexariq.com
Customer Service Phone
+86 187 7549 0927
Customer Service Hours
Daily, 07:00–22:00
Legal Representative
Chen Jinhao
Unified Social Credit Code
91440300MAEGC1355B
Muvexariq™ is owned and operated by Shenzhen Xishangyan Trading Co., Ltd.
Payment Information
A Clear and Secure Checkout Experience
Muvexariq™ is committed to making the payment stage of your
purchase straightforward, transparent and easy to understand.
The payment methods currently available for your order are
displayed directly during checkout. Availability may vary
depending on your location, device, currency and the payment
services supported at the time of purchase.
Before confirming your order, you will be able to review
your order total and the payment method selected for the transaction.
Transaction Currency
Payment Currency
The currency applicable to your purchase will be shown
clearly during the checkout process before payment is submitted.
If your card or payment account uses a different currency,
your payment provider or card-issuing institution may apply
its own currency conversion rate or related charges.
Any currency conversion fees or international transaction charges
imposed directly by your bank or payment provider are determined
by that provider and are separate from charges made by Muvexariq™.
PayPal
Paying With PayPal When Available
If PayPal is displayed as an available payment option during checkout,
selecting it will transfer you to PayPal's payment environment
to complete the transaction.
PayPal Account
Customers with an eligible PayPal account may sign in
and complete payment using the funding methods available
within their account.
Guest Card Checkout
Where PayPal offers guest checkout, you may be able to
complete your purchase using an eligible credit or debit card
without signing into a PayPal account.
PayPal payment eligibility, guest checkout and available
funding methods are determined by PayPal and may vary by customer
or destination.
Credit & Debit Cards
Card Payments When Available at Checkout
Eligible credit and debit card options may be displayed
during checkout depending on your location and the payment
gateway available for the transaction.
The specific card types accepted for your purchase will be
shown before you submit payment.
- Enter your billing details accurately during checkout.
- Ensure the billing information matches the information held by your card issuer.
- Your bank may request additional verification before approving the transaction.
- Payment authorization is subject to your card issuer's approval.
Payment Processing
How Your Transaction Is Handled
Payments are processed through the payment services
made available through our checkout environment.
Sensitive payment credentials such as full card numbers
are handled through the applicable payment processor
rather than being used by our customer support team
to manually process your transaction.
Muvexariq™ customer support will never ask you to send
your full credit card number, card security code or
online banking password by email.
Payment Security
Designed to Keep Checkout Information Protected
We use a secure checkout environment and payment processing
services intended to protect transaction information while
an order is being submitted.
Depending on the payment method, additional security checks
may be performed by your bank, card issuer or payment provider.
Secure Checkout
Payment information is transmitted through secure checkout
infrastructure during the transaction process.
Payment Provider Verification
Your payment provider may use additional verification
or authorization procedures before confirming a payment.
Payment Authorization
If Your Payment Is Declined or Cannot Be Completed
A payment can occasionally be declined even when sufficient
funds appear to be available.
This can occur because of card issuer security rules,
incorrect billing information, transaction limits,
international payment restrictions or other authorization requirements.
If your payment is declined, please verify your billing details
and consider contacting your bank or payment provider
for additional information about the authorization decision.
Pending Transactions
Why a Payment May Temporarily Appear as Pending
In some cases, your bank or payment provider may display
a transaction as pending while authorization or payment processing
is being completed.
The timing for releasing, confirming or updating a pending
authorization is determined primarily by the applicable
financial institution or payment provider.
Billing Information
Please Review Your Details Before Payment
Customers are responsible for entering accurate billing
and payment information during checkout.
Incorrect billing details may cause a payment to be delayed,
declined or rejected by the payment provider.
- Review your name and billing address.
- Confirm the payment method selected.
- Review the final order amount before submitting payment.
- Complete any additional verification requested by your payment provider.
Order Confirmation
Payment and Order Confirmation
After a successful checkout, order confirmation information
will normally be provided using the contact details associated
with your purchase.
Please review your order information carefully.
If you believe a payment was completed but you did not receive
an expected order confirmation, contact our customer support team
with the email address used during checkout.
Payment Support
Questions About a Payment?
Muvexariq™ customer support can assist with general
order and payment-status questions related to purchases
made through our website.
Customer Support Email
service@muvexariq.com
Customer Service Phone
+86 187 7549 0927
Customer Service Hours
Daily, 07:00–22:00
For questions involving card authorization, account restrictions,
payment-provider verification or bank-specific charges,
your bank or payment provider may also need to assist you directly.
Clear Payment Information Before You Complete Your Order
The payment options available for your purchase will be shown
during checkout so you can review the applicable method
before submitting your transaction.
Customer Support Email:
service@muvexariq.com
Customer Service Phone:
+86 187 7549 0927
Customer Service Hours:
Daily, 07:00–22:00
Muvexariq™ is owned and operated by
Shenzhen Xishangyan Trading Co., Ltd.