Contact Us

Company Information

Who Operates Muvexariq™

Brand Name Muvexariq™
Legal Company Name Shenzhen Xishangyan Trading Co., Ltd.
Business Address Room 1116, Building 2, Tianran Huigu Industrial Park, No. 18-2 Yanhe Road, Anliang Community, Yuanshan Subdistrict, Longgang District, Shenzhen, Guangdong, China
Customer Service Phone +86 187 7549 0927
Customer Support Email service@muvexariq.com
Customer Service Hours Daily, 07:00–22:00
Legal Representative Chen Jinhao
Unified Social Credit Code 91440300MAEGC1355B
Muvexariq™ is owned and operated by Shenzhen Xishangyan Trading Co., Ltd.
Contact Muvexariq™

Questions About Your Order or Our Products?

Our customer support team is available to assist with questions about orders, product information, delivery, returns, refunds, product configuration and general website inquiries.

Whether you are considering a Muvexariq™ product or already have an active order, you can contact us using the information below.

We aim to provide clear, useful responses and help resolve customer questions as efficiently as possible during our service hours.

Customer Support

How to Reach Us

Email

service@muvexariq.com

Phone

+86 187 7549 0927

Customer Service Hours

Daily, 07:00–22:00

Business Address

Registered Business Information

Shenzhen Xishangyan Trading Co., Ltd.
Room 1116, Building 2, Tianran Huigu Industrial Park
No. 18-2 Yanhe Road, Anliang Community
Yuanshan Subdistrict, Longgang District
Shenzhen, Guangdong, China

This address identifies the legal company operating Muvexariq™. If you need to return a product, please contact customer support first and follow the return instructions provided for your approved return.

Order Assistance

Help Us Locate Your Order Faster

If your message relates to an existing purchase, including delivery status, order changes, returns, refunds or an item you received, please provide enough information for our team to identify the order.

When contacting us about an existing order, please include your order number, the email address used at checkout, and a short description of what you need assistance with. Where relevant, photos may also help us understand the issue more quickly.

What We Can Help With

Support Before and After Your Purchase

Product Questions

Information about product features, dimensions, configurations, materials and intended use.

Order Questions

Assistance with order confirmation, available order changes and general purchase information.

Shipping Questions

Help with tracking information, delivery updates and shipping-related concerns.

Returns & Refunds

Guidance on eligible return requests, return instructions and refund-related questions.

Product Issues

Assistance if an order arrives damaged, incorrect, incomplete or materially different from what was ordered.

Our Support Approach

Clear Information, Practical Assistance

We understand that contacting customer support usually means you need a specific answer.

Our team will review the information you provide and respond with the next appropriate step based on the nature of your request.

Providing your order number and relevant details in your first message can help reduce unnecessary follow-up and make the process more efficient.

Thank You for Choosing Muvexariq™

We appreciate the opportunity to assist you before, during and after your purchase.

Customer Support Email:
service@muvexariq.com

Customer Service Phone:
+86 187 7549 0927

Service Hours:
Daily, 07:00–22:00

Muvexariq™ is owned and operated by Shenzhen Xishangyan Trading Co., Ltd.